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The Harbinger Story

Many companies require tailored change management and training programs but are instead given a standard uniform program. While the one-size-fits-all approach has its benefits, the breadth and pace of change calls for something new.

In 2015, Harbinger was created to shake up the industry and provide organizations with the choice to choose something different. 

The different being something that addresses both their specific situation and places an enhanced focus on enabling their unique people to have the ability to change with the company. 

In just five years, we have grown our roster to a team of experienced professionals in change management, finance, communications, project management, instructional design, and training. 

 

Today we are proud to have worked with a number of North America’s leading companies spanning across industries such as home services, construction, insurance, energy, pharmaceutical, and manufacturing. 

Meet our team of amazing Harbingers who make our work possible.

Krista Schaber-Chan,  Co-Founder & Managing Partner
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Krista Schaber-Chan

Co-Founder & Managing Partner

Krista is a Co-founder and Managing Partner at Harbinger.  She possesses over two decades of experience in organizational change management, training and adult learning, business and leadership coaching and project management within private and public sectors including pharmaceutical, manufacturing, transportation, financial services and insurance, and housing and property development.  

 

Krista’s wide breadth of experience encompasses large technology and enterprise resource planning (ERP) system implementations, and process and organization redesign.  As a coach and facilitator, she has assisted several senior leaders in clarifying and executing their business visions to enable organizational results.  

 

Prior to co-founding Harbinger in 2015, Krista began her consulting career working OmniLogic/PricewaterhouseCoopers (PwC) consulting and with IBM as a Senior Managing Consulting.  She is also PROSCI, CTDP Sr., ICF, ITIL, and PMP certified.

 

In her spare time, Krista loves to read, spend time outdoors and appreciates a nice glass of wine.

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Greg Roth

Co-Founder & Managing Partner

Greg Roth, Managing Partner, brings more than two decades of global change management, executive coaching, learning and management consulting experience.  He began his career working with several top firms, including PricewaterhouseCoopers (PWC) and IBM where he provided consulting services for several of the world’s leading brands like TetraPak, Centrica, Direct Energy, Air Canada, Petro-Canada and Bell Canada.

His deep experience spans the full ERP domain, including SAP, Oracle, Microsoft Dynamics, and JD Edwards. Most recently, Greg’s leadership has been a driving force in the implementation of a five-year program to deliver the enterprise-wide release of Microsoft Dynamics (ERP) for a global energy company. He is also IBM WWPM, CTDP Sr. Portfolio, Prosci ADKAR and PRINCE2 certified. 

When Greg is not working, he enjoys travelling the world, spending time with his loved ones including his nine nephews and nieces, and inching ever closer to his pastry chef certification. 

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Barnaby Chan 

Co-Founder & Partner

Barnaby is a Co-Founder and Partner at Harbinger and brings more than 20 years of consulting experience leading and supporting the company’s go-to-market and business development.  He is a seasoned executive in the professional services and software industries, having led many teams and customer technology-enabled transformation initiatives.  

Barnaby started his consulting career at OmniLogic (acquired by PricewaterhouseCoopers) as a functional Systems Applications and Products (SAP) consultant and subsequently helped the online start-up MapleMusic spin-off, an interactive creative agency focused on the music industry.  He then led the Toronto consulting practice of Ideaca in Toronto, helping grow the business from a start-up to the largest Microsoft partner in Canada with over $60 million in revenue.  Ideaca was eventually sold to Hitachi Solutions. Barnaby holds a B.Eng from McGill University and a Masters of Management in Artificial Intelligence (MMAI) from Queens University’s Smith School of Business.

In his spare time, he enjoys woodworking, reading, and dragon boat racing.

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Siriphone Maldonado
Sr. Director, People, Culture & Engagement

Siriphone is the Senior Director of People, Culture & Engagemnet for Harbinger.  She is a seasoned communicator, possessing more than 10 years of corporate and communications consulting experience leading complex business transformations.
 
Siriphone is also well versed in corporate social responsibility, reputational management, media relations, event management and has supported several C-Suite Executives as a communications advisor for large corporations.  At Harbinger, she is leveraged by clients for her communications expertise for all size business transformations.  She is also PROSCI certified.  

In her spare time, Siriphone enjoys exploring the city of Toronto with her family and is a fan of thriller fiction novels.

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Adam Rifai
Director, Finance & Business Transformation

Adam is a versatile and dynamic leader who excels in driving organizational change. 

As the Director of Finance & Business Transformation at Harbinger, he brings a wealth of expertise in financial management, business functions, people leadership, and customer relationship management.

As a leader of large-scale change and learning programs Adam has an impressive track record of managing and supporting global ERP and business initiatives  , with a strong focus on finance, project management, and stakeholder engagement. He is renowned for his ability to build high-performing teams, cultivate strong client relationships, and design and deliver high-quality training material that enables organizations to achieve their behaviour change goals.

Beyond his professional accomplishments, Adam is deeply committed to supporting his local community, and pursuing continuous learning and education. 

In his free time, he enjoys playing basketball and exploring new destinations worldwide, constantly seeking new experiences and opportunities for growth.

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Rachelle Su
Manager, People, Culture & Engagement

Rachelle is the Manager of People, Culture & Engagement at Harbinger. Her well-rounded people skills and exceptional creativity enable her to bring unique learning visions to life and lead effective change programs for various business initiatives. 

While she has a wealth of knowledge in people change management, Rachelle also has deep expertise in instructional design, communications, and change leadership. She is passionate about developing Change Enablement strategies and activities that motivate stakeholders to operationalize change. When crafting communications and learning materials, she cultivates an engaging story without sacrificing quality, accessibility, and user experience. 
 
Rachelle offers experience in ERP system implementations and technology-enabled transformations, including but not limited to SAP and MS Dynamics. She is also PROSCI certified.

When Rachelle is not working, she takes advantage of every chance to adventure across the globe. 

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Kevin Loi
Sr. People, Culture & Engagement Specialist

Kevin is passionate about guiding and coaching organizations through transformational change.  He has supported banks, CPG supply chain and manufacturing companies, and international toy producers in their goals to implement and sustain people, process, and technology change.

Leveraging principles from Psychology and Business Management, he is adept at engaging stakeholders to build change strategies to realize their long-term organizational goals and enabling the execution of change plans to reinforce the new ways of working.  He thrives in coaching impacted stakeholders to understand the incentives, benefits, and reasons for change.
He is also PROSCI certified. 

In his free time, Kevin enjoys working out, meditation, and dance.
 

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Robert Onderdonk
Office Manager

Rob is multi-talented at task management. He has a passion for orchestrating seamless tasks in Harbinger’s office and virtual workplace. As Harbinger’s Office Manager, Rob brings a blend of organizational wizardry and a commitment to supporting efficient time management for all team members and fostering a positive and collaborative work environment.


Leveraging his many years working at some of the Big 4 consulting firms along with his excellent stakeholder management, Rob provides support for our internal team as well as our clients when the moment arises.


In his free time, Rob is an avid reader and follower of all things Government and Politics. He also loves to travel and experience new foods. 

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