e-Learning

Blended learning is about offering training that is accessible anywhere and anytime. 

E-learning and digital training modules can be created as user-generated content (UGC), storytelling videos, micro-learning or robust and interactive simulations. 

We will determine the right platforms that suit your budget and technology demands.
 

Our instructional designers create content that is engaging and fun, without sacrificing information and readability. 

 

Explainer Videos

Take look at the videos we've created for clients to explain concepts to learners in engaging and creative ways.

Change Management 101

Client: Direct Energy

What was done?

 

A video was developed to provide various clients with an overview of change management, which is still not clearly understood. It was done in an interactive and visual manner to keep the viewer engaged.​​

 

What were the benefits?

 

Animated videos are a very effective training tool as the viewers have the flexibility to absorb the information on their mobile phones, computers or tablets. It also allows us to see who has watched the video, and how frequently they have viewed it. It is also cost-effective and ensures everyone gets the same training experience.​

Introduction to Unify

Client: Direct Energy

What was done?

 

The purpose of this video animation was to show the goal of Project Unify. It demonstrates an analogy that the client can relate to so that users can fully understand why the organization is making changes.

What were the benefits?

 

The great thing about this video animation is that gives the users a simplified version of what they are going through. We believe that this step is crucial to a successful project, and as a change management firm, we understand that the learning process of the users is the most important. This helps the users understand why there is a change and encourages their engagement throughout the process.

e-Learning Videos

Check out an example of our e-learning or instructor-led videos below. 

Customer Claim Review

Client: Direct Energy

What was done?

 

Last-minute changes were implemented before go-live, resulting in dramatic changes to the user interface.  Given the limited timing to provide training for 110 distributed users, a new approach was required.  Harbinger leveraged recording and authoring tools available on-hand (in this case Webex Recording) and built 22 micro-learning modules in standard MP4 format, demonstrating the viability of rapid e-learning development in practical application.

What were the benefits?

 

By taking a nimble and practical approach, taking into account an understanding the logistical constraints, abilities of the Sales Account Executives, and practical realities of last-minute system changes, Harbinger was able to design, implement, and roll out a solution in less than a week, avoiding any delays to going live.  This solution allowed easy availability to the distributed learners, and on-demand consumption, suitable for the Sales Account Executives’ context.

 
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MS Dynamics

How the Support of Structured Change and Learning Guided Direct Energy through its Multi-Phased Implementation of Microsoft Dynamics AX and Field Service Automation.

Questions about our services or solutions?
Contact us to book a no-obligation 10-minute call with one of our Partners. 
Alternatively, send us an email at hello@harbinger-scr.com
New thoughts, ideas and tips on change management, learning, communications & training updated regularly.

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