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Harbinger Blog
New thoughts, ideas and tips on change management, learning, communications & more updated regularly.
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ERP Training Mistakes: Why Your SI’s Train-the-Trainer Approach Fails End-User Training
Author: Krista Schaber-Chan If your Solution Integrator (SI) tells you they have training covered, ask a few simple questions: • How is training tailored to different roles? • How are trainers being prepared to teach, not just present? • What real business scenarios are included? • How does training align to how work is actually performed—not just system steps? • What happens after go-live to reinforce learning? • How will you measure

Robyn
May 145 min read


When Change Fails: How Leaders Can Rebuild Trust in Organizational Change
Most employees don’t resist change.
They resist another change that will fail.
After enough poorly executed initiatives, new systems that don’t work, training employees too late or not enough, leaders who disappear after launch; people stop believing change will improve anything.

Robyn
Apr 164 min read


The People Side of Transformation: 6 Key Steps to Successful Change
Successful transformation isn’t just about managing projects—it’s about enabling people to change.

Robyn
Mar 133 min read


Embracing Artificial Intelligence to Enable Change Management
It's been hard to miss - the ongoing discourse and buzz about Artificial Intelligence: What can it do? What will it do? How will it impact our daily lives and work? With the introduction of online platforms such as ChatGPT revolutionizing how we work, there is understandably a mixture of both fear and excitement of how things will change in the coming future. In this blog, we will discuss the capabilities of 3 AI platforms (ChatGPT, Mural, and Microsoft Copilot), their limit

Kevin Loi
Oct 10, 20234 min read
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