• Krista Schaber-Chan

Scary Things That Happen to Change Management and Learning Professionals

Trick or Treat – Which do you prefer? Halloween, Hallowe’en, All Hallows’ Day, Day of the Dead, or Samhain.  Whatever you call it, for many of us in the West it is a day and evening for children (and some adults) to dress in costume and go to parties or collect proffered candy or other treats door-to-door.

Growing up, this day was a personal favourite – even more than Christmas. The spooky and scary, the costumes and candy, and the celebration of harvest and the unofficial end to fall is what makes this time of year so special. As I thought about the upcoming holiday I started to remember some experiences during my career that could be considered Scary, Trick and even Treat. I figured if I had some great stories, my colleagues must too.  Here are a few of our most scary or sweet and sometimes just comical experiences as ERP/technology trainers and change professionals.

The year was 1998.  I was in a small city in Northern Ontario to deliver SAP Navigation to a group of rail employees. Northern Ontario in February is cold. But for a few weeks that year there was a cold snap and of course that was when I was scheduled to go and deliver training. A native of Calgary, I was not unaccustomed to cold winter weather. But I was not quite prepared for what I would encounter. As is common for many of our colder northern Canadian locations, the temperatures might be frigid, but the sun almost always shines bright – a decent trade-off if you ask me. Upon arrival the pilot informed the passengers that the current temperature was minus 50 d