• Krista Schaber-Chan

Creating Impactful Learning Experiences for MS Dynamics Implementations requires a Holistic Change M

Creating a great learning experience for busy adults in the workplace can be challenging. This is especially true when there is a high degree of change for all employees that is more than technology-based; with new system capability resulting in changes to business process, role definitions, and most significantly, expectations for a superior customer interaction or product commercialization.

Good learning programs facilitate behavioural change

Developing learning that drives the desired behavioural change takes planning and knowledge of not only adult learning and people change principles but also understanding the organization, its goals, and its people.