Salesforce Training Consultants
Let Our Salesforce Change Management Consultants Turn Your Employees Into Model Salesforce End Users
Within recent years, there has been a huge surge in Cloud Computing Technologies. One that has had a colossal influence on the world of computing is Salesforce. Before Salesforce, Customer Relationship Management software was hosted on a company’s own server. Usually it would take months, or even years, to set up and implement a complete solution. Even after setup users would still have a difficult time using the software. The solution – building an CRM software that was affordable and offered entirely online as a service. This is how Salesforce got started. Now Salesforce has grown to become one of the largest software companies in the world. Because of the simple installation process and being accessible through the Internet, Salesforce was an instant hit, prompting many companies to switch to Salesforce and hire Salesforce training consultants. Plus it offered an affordable monthly subscription fee and no long-term contracts and expensive licensing deals.
What started as a Software as a Service CRM company, has now grown to provide various software solutions and a platform for users and developers to create and dispense custom software. Salesforce offers a variety of services and products that you can access in Cloud, social and mobile domains. It’s one integrated CRM platform that gives companies a single, shared view of every customer. And because updates on Salesforce happen automatically, all their customers share common technology and all can run on the latest release. Salesforce is such a powerful tool that many companies who want to seek a competitive edge is ditching their old CRM software and turning to Salesforce. It truly helps with business flow and increases efficiency.
Although many companies recognize this as a powerful tool, many end users never use it to its true capabilities. That is why many companies hire Salesforce training consultants or send their employees to get Salesforce end user training. Some companies are still using spreadsheets to track sales leads and forecast trends, while they can use state-of-the-art Salesforce tools that can do the same job. When an update occurs, many users are unaware of the update and are lost when it comes to the latest tools, such as Salesforce Lightning. That is why many companies hire Salesforce end user training, so that Salesforce user adoption goes more smoothly.
Imagine your company implementing Salesforce - the data is imported, you have your customized interface, you even created custom reports and a great dashboard. Now imagine having all of this but no one knows how to use it. Or imagine, your employees knowing the basic functions, but not utilizing the tools to increase productivity. This is where Salesforce training consultants can help with Salesforce user adoption. It doesn’t matter if you have a great CRM. If you users don’t know how to use it to its fullest potential, then what is the point of having it? For users to be able to unlock its potential they need Salesforce end user training and support.
Here at Harbinger SCR Inc, we have Salesforce change management consultants that offer quality Salesforce end user training. Harbinger offers decades of experience and a fit-for-purpose change management methodology for systems implementation that considers the process and people aspects of the change. If you are in need of Salesforce change management consultants, give us a call. We can ensure user adoption of the new system, train your people and make sure learning is effective, and effectively communicate what this means for your people including how this will impact their day to day roles.
If you are ready to turn your employees into model Salesforce end users, make sure to give us a call.