Change management and training for manufacturing ERP & CRM rollouts
Adoption that holds on the shop floor.
For manufacturers rolling out, rescuing, or scaling SAP S/4HANA, Microsoft Dynamics 365, Salesforce or Oracle - built for shop-floor adoption, union dynamics, and multi-shift training realities.
WHO WE WORK WITH
WE KNOW WHAT AN ERP ROLLOUT LOOKS LIKE FROM THE PLANT FLOOR
THE SHOP FLOOR ISN'T A DESK
Short, floor-side sessions that fit the minutes a crew actually has - not classroom blocks.
SHIFTS RUN AROUND THE CLOCK
Local champions so adoption doesn't depend on head office or a single day-shift cohort.
UNION & WORKS-COUNCIL DYNAMICS
Consultation mapped to the project timeline from the start, not bolted on near go-live.
MULTIPLE PLANTS - ONE SYSTEM
One standard way of working, with room for the local realitieseach site genuinely needs.
WHERE ROLLOUTS FAIL
WHERE MANUFACTURING ROLLOUTS LOSE THE PEOPLE
OPERATORS RESIST A SYSTEM THEY LEARNED OFF THE FLOOR
Short, floor-side sessions that fit the minutes a crew actually has - not classroom blocks.
MULTI-SITE ROLLOUTS DRIFT OUT OF SYNC
Local champions so adoption doesn't depend on head office or a single day-shift cohort.
UNION OR WORKS-COUNCIL TIMING COMPLICATES GO-LIVE
Consultation mapped tot he project timeline from the start, not bolted on near go-live.
SHIFT WORKERS MISS THE TRAINING WINDOWS
One standard way of working, with room for the local realities each site genuinely needs.
GO-LIVE TRAINING WAS AN EVENT, NOT A CAPABILITY
One standard way of working, with room for the local realities each site genuinely needs.
If a past rollout went live, but never landed on the floor, you already know what this costs.
OUR APPROACH
BUILT SPECIFICALLY FOR THE PLANT FLOOR
THE SHOP FLOOR ISN'T A DESK
Short, floor-side sessions that fit the minutes a crew actually has - not classroom blocks.
SHIFTS RUN AROUND THE CLOCK
Local champions so adoption doesn't depend on head office or a single day-shift cohort.
UNION & WORKS-COUNCIL DYNAMICS
Consultation mapped to the project timeline from the start, not bolted on near go-live.
MULTIPLE PLANTS - ONE SYSTEM
One standard way of working, with room for the local realitieseach site genuinely needs.
OUR APPROACH
Built specifically for the plant floor.
Training built around shift-change windows
Short, floor-side sessions that fit the minutes a crew actually has - not classroom blocks.
Super-users on every shift and site
Local champions so adoption doesn't depend on head office or a single day-shift cohort.
Union/works-council engagement, planned in
Consultation mapped tot he project timeline from the start, not bolted on near go-live.
Multi-plant rollout kept in sync
One standard way of working, with room for the local realities each site genuinely needs.
Already working with a system integrator? We plan to your implementation partner’s milestones and go-live gates — we own the people side, we integrate with their plan, and we don’t compete with them.
Independent
No platform-license or support-revenue agenda
Shop-floor-fluent
Training built around shift-change windows, not classroom blocks
SI-compatible
Our deliverables drop straight into your integrator's plan
Rescue-ready
Experienced at stabilizing stalled SAP and Dynamics rollouts
SERVICES
The right engagement for where you are.
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SERVICES
WAYS WE WORK WITH YOU
DONE-FOR-YOU
We run the people side for you.
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DONE-WITH-YOU
Senior change leadership, embedded with your team.
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DO-IT-YOURSELF
We upskill your own people to lead the change.
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92%
day-30 task completion
6 mo
to internal super-user self-sufficiency
12 wks
stalled rollout back on track
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xx
Featured Client Story
THE SITUATION
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WHAT HARBINGER DID
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THE RESULTS
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"Harbinger really helped us to succeed..."
- Quote Master
“Testimonials work great. Showing your reviews in quotes has a powerful effect on customers and makes them trust you.”
— Name, Title
“Testimonials work great. Showing your reviews in quotes has a powerful effect on customers and makes them trust you.”
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F.A.Q.s
INSIGHTS
Manufacturing-specific reads.
